Privacy policy

Last updated: May 27, 2026

Danuvia operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). Danuvia relies on Shopify technology, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. When you use and access any of the Services, you confirm that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

By “personal information,” we mean information that identifies or can be reasonably associated with you or another person. Personal information does not include information collected anonymously or that has been anonymized, so that it cannot identify or be reasonably associated with you. We may collect or process the following categories of personal information, including inferences drawn from that personal information, depending on how you interact with the Services, where you live, and to the extent permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.
Account information including your username, password, security questions, preferences, and settings.
Transaction information including the items you view, add to cart, wishlist, or purchase, return, exchange, or cancel, and your past transactions.
Communications with us including the information you include in communications with us, for example, when you submit a customer support query.
Device information including information about your device, browser, or network connection, IP address, and other unique identifiers.
Usage information including information about your interaction with the Services, including how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with personal information;
Automatically through the Services including from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies;
Through our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
Through our partners or third parties.

How We Use Your Personal Information

Depending on how you interact with us or the Services you use, we may use personal information for the following purposes:

Provide, Personalize, and Improve the Services. We use your personal information to provide you with the Services, including to fulfill our contract with you, process payments, process orders, remember preferences and items of interest, send notifications related to your account, process purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange shipping, facilitate any returns and exchanges, enable the posting of reviews, and create a personalized shopping experience, for example, by recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or mail and to present you with online advertisements for products or services on the Services or other websites, including based on items you have previously purchased or added to your cart and other activities on the Services.
Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding potential fraudulent, illegal, unsafe, or malicious activities, protect public safety, and protect our services. If you choose to use the Services and create an account, you are responsible for keeping your account credentials secure. We highly recommend that you do not share your username, password, or other login details with others.
Communications With You We use your personal information to provide you with customer support, respond to your communications, provide effective services, and maintain a business relationship with you.
Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government agencies, investigate or participate in civil subpoenas, potential or actual litigation, or other contentious legal proceedings, and enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. These circumstances may include:

With Shopify, vendors, and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, processing, and shipping).
With business and marketing partners to provide you with marketing and advertising services. For example, we use Shopify to offer personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their respective privacy notices. Depending on your place of residence, you may have the right to instruct us not to share your information for the purpose of displaying targeted advertising and marketing based on your online activity across different merchants and websites.
When you instruct us, request, or otherwise consent to our disclosure of certain information to third parties, such as to send you products or when you use social media widgets or login integrations.
With our affiliates or otherwise within our group of companies.
In connection with a business transaction, such as a merger or insolvency, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or third parties.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes your personal information related to your access and use of the Services in order to provide and optimize the Services. The information you submit to the Services will be transmitted and shared with Shopify, as well as with third parties who may be located in countries other than your place of residence, in order to provide and optimize the Services. Furthermore, to help protect, expand, and improve our business, we use certain enhanced Shopify features that incorporate data and information obtained from your interactions with our Store, as well as with other merchants and with Shopify. To provide these enhanced features, Shopify may use the personal information collected about your interactions with our store, as well as with other merchants and with Shopify. In these circumstances, Shopify is responsible for processing your personal information, including for responding to your requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any of your rights, please visit the Shopify Consumer Privacy Policy. Depending on your place of residence, you may exercise certain rights regarding your personal information here Shopify Privacy Portal Link.

Third-Party Websites and Links

The Services may feature links to websites or other online platforms operated by third parties. If you follow links to websites not affiliated with or controlled by us, you should review their respective privacy and security policies, as well as other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information found on those websites. Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may also be viewed by other users of the Services and/or users of those third-party platforms, without limitation as to their use by us or third parties. Our inclusion of such links does not, in itself, imply any endorsement of the content of these platforms or their owners or operators, except to the extent disclosed in the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect any personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with their personal information, you can contact us using the contact details provided below to request its deletion. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as these terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measure is perfect or impenetrable, and therefore we cannot guarantee "perfect security." In addition, any information you send to us may not be secure during transit. We recommend that you do not use insecure channels to communicate confidential or sensitive information to us.

The period for which we retain your personal information depends on various factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.